Why finance should be involved early
Modern airline retailing initiatives can change the way offers, orders, payments, servicing and fulfillment information reach downstream financial systems. Finance and revenue accounting teams should participate from the requirements stage rather than waiting for implementation testing.
Map the end-to-end financial events
Identify the business events that create accounting consequences, including order creation, payment, fulfillment, exchange, refund, ancillary services and interline interactions. Assign an accountable owner to each event and its data.
Revisit reconciliation and revenue recognition
Design traceability between commercial transactions, fulfillment records, payment records and the general ledger. Review how relevant IFRS 15 policies apply to the products and services offered, with the airline’s accounting specialists.
Plan for coexistence and integration
During transformation, legacy ticket-based and newer order-based flows may coexist. Define data mappings, exception handling, audit trails and cutover controls before operational deployment.
Test business scenarios, not only interfaces
Include voluntary and involuntary changes, partial fulfillment, multi-currency transactions, refunds, settlement exceptions and ancillary servicing in end-to-end testing. Validate accounting outputs as well as technical connectivity.
Specialist support
Eagle Aviations supports airlines with NDC and ONE Order financial process assessment, revenue accounting requirements and systems transformation. Discuss your transformation roadmap.